Manager’s Messages

Santee Village Community Bulletin

Management:                                     

Sheridan C. Thompson, CMCA, AMS – Regional Manager – Urban (Interim GM) sthompson@actionlife.com

Phone: 213.243.0798                                                                         www.santeevillagela.com

Office Location & Hours: The management office is located in the courtyard, behind the Eckardt & Cornell buildings.  It is commercial space #5, next to the art gallery. Office hours are Monday through Wednesday between 10 am to 6 pm (Temporary)

Maple Garage Shuttle Van Information

Hours – Monday-Thursday (6 pm – 11 pm) Friday-Sunday (6 pm – 1:30 am)

Phone Number: 213-308-7874

Please contact management to schedule all moves and deliveries.

After-Hours Emergency & Security Patrol Contact Information:

                                              Santee Court Leasing Center: 213.623.8101

Santee Village On-Duty Patrol Officer Cell Phone: 323.501.1119

Santee Court (Essex) On-Duty Patrol Officer Cell Phone: 661.476.4262

Building Painting Project – APPROVED

The Board of Directors approved the painting project contract at the last meeting. Management anticipates the project will start in approximately June and last several months. The windows will also be washed at this time.

Face Masks In Common Areas

COVID-19 Cases continue to rise in LA County. All residents and their guests should continue to wear face coverings when traveling in the hallway, lobby, and elevators. Thank you for helping to keep the community safe.

Board of Director Meeting Notice – Monday, February 28, 2022

The Santee Village Board of Directors will be meeting via Zoom and the Santee Village Management Office at these times:

6:30 PM – Executive Session (by invitation only)

8:30 PM – General Session (all members welcome)

Package Delivery – To Unit Door Delivery – RESUMED

All package deliveries will resume being delivered to the unit’s door. Residents are requested to update their delivery profiles with their various carriers. The major carriers (Amazon, UPS, USPS, FedEx) have access to deliver packages to the unit door. However, if you are using a local delivery team, the resident must arrange access for the carrier to ensure delivery of their item. Management requests residents retrieve their packages promptly from the hallway after receiving notice of delivery.   

Santee Village Community Bulletin

Management:                                     

Sheridan C. Thompson, CMCA, AMS – Regional Manager – Urban (Interim GM) sthompson@actionlife.com

Phone: 213.243.0798                                                                         www.santeevillagela.com

Office Location & Hours: The management office is located in the courtyard, behind the Eckardt & Cornell buildings.  It is commercial space #5, next to the art gallery. Office hours are Monday, Wednesday, and Friday – 10 am to 6 pm (Temporary)

Please contact management to schedule all moves and deliveries.

After-Hours Emergency & Security Patrol Contact Information:

                                              Santee Court Leasing Center: 213.623.8101

Santee Village On-Duty Patrol Officer Cell Phone: 323.501.1119

Santee Court (Essex) On-Duty Patrol Officer Cell Phone: 661.476.4262

New Interim General Manager

Charity’s last day at Santee Village with be January 3, 2022. We wish her the very best in her future endeavors. While a new candidate is being sourced, Sheridan Thompson, Regional Manager – Urban will be overseeing Santee Village’s day-to-day operations. If you have any questions or concerns, please contact him via email at sthompson@actionlife.com.

Christmas Tree Disposal

Please dispose of your Christmas trees in the BLACK trash bin located near the 10-minute loading space in the garage. This bin is for TREES ONLY. Other trash must be taken to the trash room.

Face Masks In Common Areas

COVID-19 Cases continue to rise in LA County. All residents and their guests should continue to wear face coverings when traveling in the hallway, lobby, and elevators. Thank you for helping to keep the community safe.

Board of Director Meeting Notice – Monday, January 24, 2022

The Santee Village Board of Directors will be meeting via Zoom and the Santee Village Management Office at these times:

6:30 PM – Executive Session (by invitation only)

8:00 PM – General Session (all members welcome)

Package Thefts

Management is receiving complaints of packages being stolen in the residential hallways. In an effort to resolve this issue, delivery vendors have been instructed to deliver packages to the Management Office.

You can contact security to arrange pick up of you package. We appreciate your patience and apologize for the inconvenience this may cause you.  

The newly elected Board of Directors have hit the ground running in efforts to gain traction this year in the wake of the looming pandemic. They have set some lofty goals (pun intended) this year. This list includes but is not limited to:

• Hiring an Architectural firm to review and design the Cornell Rooftop Completion.
• Re opening of the Cornell roof top spas by summer.
• Illumination of the Cornell rooftop walkway space leading to the spa (completed).
• Waterproofing the exterior of the building in preparation for painting.
• Replacement of the sidewalk in front of the Eckardt Building and historic inset pavers along Los Angeles Street.
• Buffing and cleaning of the granite stone inside and outside of the building (completed)
• Installation of newer LED up lighting on both the Cornell and Eckardt Buildings
• Reconfiguration and replacement of the cooling tower equipment ladders equipment (In process)
• installation of new perimeter guardrails along the Cornell Rooftop.

Beginning Monday, September 21^st, any new requests that come in will be redirected to Triprovide to begin setting up their requests. All requests received prior to Monday, as well as all existing requests already scheduled, will continue to be done by the current Action team. Once those moves are complete, all moves will be handled by Triprovide. Beginning on Monday, all new move requests should be emailed to moves@triprovide.com. Triprovide’s phone number is (626) 755-9619. Please remember that all move requests, modifications, or cancellations should be sent in writing to moves@triprovide.com. For more detailed information, please read the “Moving?” tab.

The Pool is Open!

The gym is currently closed due to governor’s orders. The pool is open on select days for the residents to use with reservation at the link below. HOA residents should use this direct link for amenity reservations:

 https://essexapartmenthomes.as.me/santee-court-hoa.

No additional cost required.

Just click redeem package. The good news is that we have a system in place once the gym reopens. Enjoy!

Motorcycle/Scooter/Bike Registration

Please complete a registration form to obtain a sticker for all motorcycles, scooters and bicycles. All bikes should have the red diamond sticker which uniquely identifies your bike to you. The deadline for registration is August 1, 2020. We will change the bike code soon to reduce foot traffic in the bicycle storage room. Contact Diana Guzman, Building Engineer, for the entry code after August 1, 2020. She will be happy to assist.

You may email Charity Okonkwo, General Manager at cokonkwo@actionlife.com for questions or assistance.

Shuttle Van Phone Number: 213.308.7834

Shuttle Van Hours:

WEEKDAYS Monday to Thursday 6pm to 11pm 

WEEKENDS Friday to Sunday 6:00pm to 1:30am

MOVING? Please See the moving page which addresses many moving questions. Please contact management to schedule all moves and deliveries 7 days prior. (Fee may be required) Moves@actionlife.com

We Need Your Maple Garage Card Number

There a 7 digit Number on the back of your garage access card. Please email the number along with your unit number to  cokonkwo@actionlife.  We are tracking the garage access cards to assist in case they are ever lost or stolen.

After-Hours Emergency & Security Patrol Contact Information:

Santee Court Leasing Center: 213.623.8101 Paragraph

Santee Village On-Duty Patrol Officer Cell Phone: 323.501.1119

Santee Court (Essex) On-Duty Patrol Officer Cell Phone: 323.213.5352