Community Updates – August 30

Management:                                                               

Pam Pham-Le, General Manager                                                 pphamle@actionlife.com

Phone: 213.243.0798                                                                         www.santeevillagela.com

Office Location & Hours:

The management office is located in the courtyard, behind the Eckardt & Cornell buildings.  It is commercial space #5, next to the art gallery.

Hours – Monday-Friday (9:30 am – 5:30 pm)    

Important Contact Information:

Santee Village On-Duty Patrol Officer                                          Cell Phone: 323.501.1119

Maple Garage Shuttle Van Information                                 Phone number:213.434.6712

Hours – Monday-Thursday (6 pm – 11 pm) Friday-Sunday (6 pm – 1:30 am)

*PLEASE CONTACT MANAGEMENT TO SCHEDULE ALL MOVES AND DELIVERIES*

NO SHUTTLE SERVICE ON MONDAY, 09/04:

In observance of Labor Day, the Maple Garage Shuttle Van will NOT be operating on Monday, 09/02. Normal service will resume the following day, Tuesday, 09/03.

Community Safety:

• Take a few seconds to ensure that doors are completely closed when entering and exiting the building and do not provide access to people you do not know. 
• Do not leave any common area doors propped open. This includes doors to the stairways and the underground garage. We do not want unwelcome guests to have easy access to our building.
• If you received a call from the callbox, please confirm you know the person who is calling. Do not buzz strangers into the building.
• If you notice any suspicious individuals in the building or parking garage, contact — call or text Security IMMEDIATELY at 323-501-1119.
• Residents are required to accompany their visitors and guests outside of their units at all times. Visitors and guests are not permitted to wander the premises unescorted.

Package Deliveries:

There has been a recent increase in package theft. Kindly note that all packages should be delivered directly to residential doors and not left in the lobby. Please ensure this is noted in the delivery instructions. If you are expecting a delivery, please be available to receive your packages upon arrival. Arrange to have the packages delivered to the office if you’re not home. If you need assistance, please contact management.

Party, Music And Noise:

As you celebrate Labor Day Holiday, please be mindful of how noise from your unit may affect your neighbors and keep it to a reasonable level. Quiet Hours are between 10 PM and 8 AM. After 10 PM, please ensure that the noise level is kept to a minimum to avoid disturbing other residents. If you are experiencing a noise nuisance during quiet hours feel free to call security and they will address the resident. Residents are also encouraged to call LAPD to report Noise Ordinance violations.