Community Update – April 10

Management:                                                                                  

Pam Pham-Le, General Manager                                                                        pphamle@actionlife.com

Phone: 213.243.0798                                                                                              www.santeevillagela.com

Office Location & Hours:

The management office is located in the courtyard, behind the Eckardt & Cornell buildings.  It is commercial space #5, next to the art gallery.

Hours – Monday-Friday (9:30 am – 5:30 pm)      

Important Contact Information:

Santee Village On-Duty Patrol Officer                                                           Cell Phone: 323.501.1119

Maple Garage Shuttle Van Information                                                        Phone number: 213.434.6712

Hours – Monday-Thursday (6 pm – 11 pm)                                                  Friday-Sunday (6 pm – 1:30 am)

*PLEASE CONTACT MANAGEMENT TO SCHEDULE ALL MOVES AND DELIVERIES*

FRIENDLY REMINDERS:

Community Safety:

Do not leave any common area doors propped open. This includes doors to the stairways and the underground garage. We do not want unwelcome guests to have easy access to our building.

If you notice any suspicious individuals in the building or parking garage, contact (call or text) Security IMMEDIATELY at 323-501-1119.

Deliveries:

All packages must be delivered to residential doors. Please make sure to include this in the delivery instructions. We do not recommend you share your access codes with delivery vendors.

Fire Escapes:

Fire escapes must be kept clear. Plants, bikes, or other miscellaneous items must be removed. Please help us maintain a safe environment in the event of an emergency. 

Locked out:

Management can hold an extra key to a resident’s unit for emergency use; this is optional. Residents may contact Security for access to the building, but Security does not have access to individual units unless a key has been provided and kept on file in the office.

Parking:

All Santee Village residents are assigned parking spaces in either the underground garage or the Maple garage. Please park only in your designated space. Vehicles parked in unauthorized spaces are subject to towing at the owner’s expense. Misuse of the 10-minute parking garage may result in fines and/or towing at the vehicle owner’s expense.